Please note that each individual manufacturer holds all product warranties. We will replace (or at our discretion exchange the defective product) any product that is defective if returned within 20 days from the date of purchase. If we are out of stock of that item, we will have the manufacturer replace it directly. We gladly stand behind all of the products that we sell.
1) Send a fax to (561) 892 0712 or email this form to firstname.lastname@example.org to obtain a Return Authorization Number.
ELECTRODEPOT WILL NOT ISSUE STORE CREDIT ON ANY EQUIPMENT MADE ON SPECIAL ORDER, EQUIPMENT SUCH AS CONTROLLERS, WIRELESS RADIOS, SPECIAL MADE CONTACTORS, PANELS OR ANY EQUIPMENT WERE SOFTWARE WAS INSTALLED, USED OR INSTALLED ITEMS AND PRODUCTS RETURNED WITHOUT ORIGINAL PACKAGE AND SEALS AND IN A NON RE-SALEABLE CONDITION.
With the RMA ______________ Please Ship to:
∑ Returns will be accepted for up to 20 days from the date of purchase ( Invoice Date ).
On approved returns only a store credit will be issued.
∑ Customers are responsible for return shipping and insurance of the product
Incomplete returns will be
rejected by our Returns Warehouse and returned to the sender at
∑ ALL Original packaging (manufacturer's box, styrofoam, plastic bags, etc.).
∑ All accessories (mounting brackets, cables, connectors, hardware, etc.)
∑ Manufacturer documentation (manuals, warranty cards, registration information, etc.)
∑ Original packaging must not be marked, labeled or damaged in any way.
- DO NOT write RMA number on the product packaging or box.
∑ All returns
are subject to a restocking charge of a minimum of 30% of the invoice
FOR PRODUCT EXCHANGE OF DEFECTIVE PART OR COMPONENT:
We will ship
the replacement item back to you as soon as we receive the defective
PART: ______________________________QTY: _______
We have read and accept the terms :